Employee Support Programs
Personal issues, planning for life events or simply managing daily life can affect your work, health and family.
In an effort to equip our employees with tools for crisis, mental health and counseling support, we offer an Employee Assistance Program and information about other free resources. Available resources offered through TRS ActiveCare have also been provided for employees using district health insurance.

Hotlines for Immediate Assistance
988 Suicide & Crisis Lifeline
988
988lifeline.org
Crisis Text Line
Text 741741
www.crisistextline.org
National Domestic Violence Hotline
1-800-799-7233
www.safehaventc.org
Rape Crisis and Victim Services
817-927-2737
www.womenscentertc.org
Employee Assistance Program
The Employee Assistance Program (EAP) is a voluntary, employer sponsored benefit that provides free and confidential support to employees and their dependents. The program offers professional help for personal and work related challenges that may affect mental, emotional, or physical well being. The EAP is provided at no cost to you or your dependents and is completely confidential.
Through EmployeeConnect, employees and eligible family members can access confidential assessments, short term counseling, referrals, and follow up services. Support is available for a wide range of concerns, including stress and anxiety, depression, grief, substance dependency, work pressures, and other life challenges. You and your family are eligible for up to five in person counseling sessions per person, per issue, per year. For your initial contact, call 866-628-4824.
Download for more information on EmployeeConnect
Health Insurance Programs
Mental health care is health care. Employees, and their covered dependents, who have insurance through the district have additional access to assistance for their health and well being.
Every TRS-ActiveCare BlueCross BlueShield plan covers mental health. From in-person appointments to free online resources, and health education podcasts, participants have the ability to obtain the resources they need. Visit the Mental Health page for complete details.
For other health and wellness benefits included in your health coverage that can help you get – and stay - healthier, take a look at the Health and Wellbeing page.
You can see copay information and other coverage details for your specific plan by visiting Coverages and Benefits.
In addition, the optional telehealth benefit (services provided by Recuro Health) includes unlimited behavioral health consultations with no additional consultation fees. If interested, employees need to enroll in Telehealth ($12/month rate) during our annual open enrollment. The service provides 24/7/365 access to board-certified doctors via telephone or video consultations that can diagnose, recommend treatment and prescribe medication.
Additional Resources and Avenues of Assistance
- 988 Suicide & Crisis Lifeline - The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States. (Please note, the previous National Suicide Prevention number 1-800-273-8255 will continue to function indefinitely. The new, shorter 988 phone number will make it easier for people to remember and access mental health crisis services.) 988lifeline.org
- Care Solace - If you or a family member are looking for help with mental health or substance use, Care Solace can help you quickly find treatment options matched to your needs regardless of the circumstance. For confidential service, visit www.caresolace.com/site/mansfield.
- Crisis Text Line - Through Crisis Text Line, individuals who need support from a trained crisis counselor can text 741741 to connect with a "real-life human being" that will help ease your anxieties.
- Tarrant Cares - Tarrant Cares is an online information service for individuals, families, caregivers and agencies. This resource hub will provide you with countless solutions for issues you and your family may be facing.
- Mission Market Pantry - The Mission Market offered by Mansfield Mission Center provides a food pantry including meat, dairy and fresh produce along with toiletry items and pet food.
For questions regarding employee support programs, feel free to reach out to one of our district contacts:
- Sabine Padilla (Benefits) | 817-299-6356 or benefits@misdmail.org
- Jennifer Powers (Guidance & Counseling) | 817-299-6363